Delivery Information

Thank you for shopping at, the leading online pharmacy. In this section, we will outline the specific details and extra measures we go through to deliver your order directly to the given address within a reasonable time frame. We will also outline what to expect and what to do on the off chance that something steers off course.

All items ordered from our website are packed inside our base of operations located and sent to you through our partnered courier company. All of our orders for delivery can be rapidly sent to many countries which are listed at the checkout stage. Read further to learn more about the service we offer and how they can benefit you, our customer.

Packaged for Privacy

Our team understands the importance of patient privacy, so we ensure all medicinal treatments are sent very discreetly. Whether it is your bank statement, the actual packaged order, or using your online payment, we guarantee patient privacy. None of our orders will have an indication of their contents on the packaging, making it impossible to guess what is inside.

Every order received is given a unique tracking number. This ID allows the package to be tracked in real-time and ensures your medicine does not get into the wrong hands. Our customers can expect a requested signature to confirm receipt of their package at the end of the delivery process.

International Delivery Information

All orders made through our online pharmacy are packed and sent from our centrally located distribution centre. Our site will determine your exact delivery fee when you finish placing your order, depending on your delivery location. Your delivery cost will already be included in the checkout price, and there will be no hidden fees from our side.

We do use a third-party delivery service company, so we are unable to take full responsibility for the timing of your received order, but our customer support centre can assist you when necessary. Suppose at any time your shipment fails to be received. In that case, our delivery team will quickly contact you to reschedule another convenient transport. In the case that our team does not succeed in making contact with you, your order will be sent back or near the closest delivery branch.

Order Processing and Delivery Times

Once clients finish paying for their order, we process, pack, and then send the item, or items, within 24 hours. We use rapid doorstep delivery to multiple locations around the world. All orders that are placed withinside of the United Kingdom will be dispatched within two to four days. Most of our shipments from cities and towns will arrive in a minimum of two days. The more rural or remote locations will need an estimated 4 days before expecting your envelope.

Any orders will deliver in about four to seven working days. There is potential for delays that are entirely out of our control. For example, large quantity orders made at home, postal service issues or supply chain problems. In the event these outcomes arise, we sincerely apologize and only ask that you extend your patience.

International Customs Regulations

Any deliveries made in countries where our distribution centres are not located can potentially come with some extra difficulties. There are a few countries that could have certain import taxes or customs restrictions that can result in added charges.

We are not in control nor responsible for the laws any country may have or the confiscation of any orders by respective authorities. Moreover, any added fees imposed due to these laws or restrictions are the responsibility of the customers. To learn more about the import laws of your country of residence, please contact our customer support team.

Lost Orders

Suppose a customer did not receive their shipment. In that case, they can request a replacement, provided that it was lost under the right conditions. Missing items are only considered lost after 28 days have passed without the package being received. Once the necessary information has been provided, customers will be resent another package once the other has been accepted to be lost.

Be advised that it is the responsibility of the customer to provide accurate shipping information. This includes contact details, billing, and delivery address. Lost packages are most commonly because of inaccurate information. If you are aware of any incorrect information, please contact our customer service team.

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